Privacy Policy

 At JY Precisions, we respect your privacy and are committed to protecting the personal information of our customers and visitors to our website. This Privacy Policy explains the types of personal information we collect, how we use it, and under what circumstances we share it.

1. Information You Provide: This includes information you provide when you purchase our fiber laser cutting machines, register for an account, or contact us for customer support. It typically includes your name, email address, phone number, shipping address, and billing information.

2. Information Collected Automatically: When you visit our website, we automatically collect certain information about your device and your interaction with our site. This may include device identifiers, web browser information, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with our site.

We use your personal information to:

1. Fulfill Orders: Process your transactions, manage payments, arrange shipping, and provide you with invoices and/or order confirmations.
2. Improve Our Services: Enhance the performance and functionality of our products and website.
3. Customer Support: Communicate with you about your order, solve any potential issues with our services, and provide customer support.
4. Marketing: If you have opted-in, we may send you emails about our store, new products, and other updates.

We share your Personal Information with third parties to help us use your Personal Information, as described above. This includes sharing information with:

1. Payment Processors: To securely process your payments.
2. Shipping Providers: To arrange for the delivery of your orders.
3. Marketing Platforms: If you opt-in to our marketing emails.

We do not sell your Personal Information to third parties.

Our website does not alter its data collection and use practices when it sees a Do Not Track signal from your browser.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

When you place an order through our website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@jyprecisions.com